Technicians will be going neighborhood-to-neighborhood, home-to-home on an ongoing basis from summer to fall, so you may not immediately notice this work occurring. How will I know when my meter reading system is updated? If they knock, please work with them to find the best time for completing the update.
Sensus water meter reader cost free#
If you see a technician in your yard, feel free to say hello.
Sensus water meter reader cost install#
A technician will simply install the update to the exterior water meter reading touchpad located on the outside of your home and be on their way within minutes. The technician will attempt to make contact and do the repair while they are on site, or you can schedule this with the technician by calling the number on the flyer they leave at your door. These instances should be rare but may be required if the existing wire is discovered to be faulty. If the exterior water meter reading touchpad is discovered to have a faulty wire that connects to your internal water meter, a technician will need to enter your home to replace the wire between the exterior touchpad and internal water meter. Will my home, water, or power be impacted by the update? Gathering more up-to-date information on water usage will help you and us save money in the long-term. The update will allow for meters to be read remotely, which will help with efficiency. In-person meter reading services will be ending this summer and fall, so we are preparing for this transition. Why is the water meter reading system being updated?Īndover's water meter reading system is many years old and requires contracted meter reading personnel to travel door to door to manually read each meter in the City. If the meter reading touchpad is determined not to be working due to a faulty existing wire, the technician will knock on your door to find the best time to install a new wire from the exterior touchpad to your interior water meter or will leave a flyer to schedule an appointment to access your water meter.Īll technicians will use the most current COVID-19 safety protocols to keep everyone safe and provide identification. The technician will simply install an update to the meter reading touchpad on the exterior of your home. Most residents will not be required to do anything during the installation process however, if you see a meter technician in your yard, feel free to say hello. This update, scheduled for completion in late 2021, will provide more timely information about water use and make the City’s water meter reading process more efficient. The City of Andover has begun converting from an in-person water meter reading system to a remote reading system.